Thank you for reaching out. We understand your concerns about your recent order and want to assure you that your satisfaction is our top priority.
The colored spots you noticed on the suppositories are actually nutrient components and not mold. Since our products are oil-based and water-free, mold cannot grow on them, as it requires moisture. These colored specks are similar to those found in multivitamin pills and are completely safe.
Regarding the sandy texture, this is a normal characteristic of the suppository. For more information, you can refer to this article: The suppository is gritty and expensive. I want my money back.
For optimal storage, we recommend refrigerating the product. You can continue using them with confidence, knowing that these features are both normal and safe.
Thank you for bringing this to our attention. We look forward to continuing to serve you in the future.