The NeuEve Silk did not work for me. I want to cancel my subscription and get a refund.

Thank you for reaching out. We understand your concern about the product not meeting your expectations, and we’re here to help.

There are a few reasons why the Silk suppositories may not have worked for you:

  1. Sensitivity: If you experienced burning or irritation, we have solutions in this article: I used Silk and felt burning. What should I do?
  2. Severe Vaginal Dryness: If you didn’t notice an immediate effect, you might be dealing with severe vaginal dryness and atrophy. In such cases, a combination approach can be more effective. For more information, please read: I have painful sex. Can I use NeuEve to find relief quickly? Good for all ages.
  3. Melted Product: If the product arrived melted due to summer heat, this article can help: How to keep the product from melting in the summer or during travel?

We highly encourage you to try the solutions mentioned above, as your issue could be easily resolved.

If you have severe vaginal atrophy, the last thing you want to do is stop using NeuEve, as it is currently one of the best products available to help you find relief.

To explain this better: imagine if it's raining heavily—using just an umbrella might not keep you completely dry. This doesn’t mean the umbrella isn’t working; it just means the rain is too heavy for an umbrella alone. A combination of a raincoat and an umbrella works better in such cases.

Similarly, if your vaginal atrophy and dryness are severe, a combination approach could be more effective. NeuEve has helped over 100,000 women, even those with severe vaginal atrophy due to pelvic radiation, find relief. If you try the tips provided in the article, you may experience relief sooner.

Thank you for your understanding and support. We’re confident that with the right approach, you’ll see positive results.

Sep 16, 2024

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