Thank you for taking the time to share your experience with our Salve - Gentle product. We truly appreciate your feedback and understand your concern regarding its suitability for your condition.
Over the past 12 years, we have encountered a few cases of sensitivity to the Salve, specifically with the Balm Cream. In these instances, we found that the irritation often stemmed from overapplication. We recommend starting with a very small amount—about the size of a grain of rice—to gauge your skin's reaction. In previous cases, some users unknowingly applied significantly more than the suggested amount, which contributed to their discomfort.
In your situation, it’s important to determine if you might have an allergy to any of the ingredients. While allergies are rare, conducting a patch test can help clarify this. Here’s how you can do it:
- Apply a tiny amount of the Salve, roughly the size of a grain of rice, to the inner part of your left arm.
- Gently massage it into the skin and wait for 24 hours.
- If you notice any redness, swelling, or itching, it may indicate an allergy. If there are no changes, it’s likely that you can use the product without issues.
If the patch test shows no allergic reaction, we believe you could benefit from the Salve. Many women with similar conditions have found relief by following our guidelines. For more detailed information on how to use the product effectively, please refer to this article: I felt burning after using the NeuEve balm cream. What should I do?.
We are here to support you on your journey to recovery, and we hope you find the right approach that works for you. If you have any further questions or need assistance, please don’t hesitate to reach out.