Cost
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As a small business, we do not openly provide discount codes for one-time purchases to the public. However, we do offer bulk purchase discounts and a "Subscribe and Save" discount of up to 23%. We provide discount codes to health food stores, drugstores, and doctors' offices that may serve as po...
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Do you offer a promotion code or coupon?
NeuEve has the highest value and the lowest price in the product category. All of our products are sold out as soon as they are made. Thus, we do not need to offer promotion codes or coupons to sell the products. We do offer discounts for subscription (17% off) and bulk purchases (up to 23% off... -
How can 8 suppositories last for a whole month?
"I got my package today, but it has only 8 suppositories. How can it lasts for a whole month? I am disappointed! I want to return it for refund." NeuEve is a product with major technology breakthroughs for improving women's health. One of the breakthroughs is timed and extended release for rapid... -
I have an HSA/FSA account from my job. Will it accept NeuEve as a covered expense?
What is an HSA? HSA stands for health savings account. It’s a savings account used to pay for qualifying medical expenses. The money in the account is tax-deferred and accumulates interest over time if it’s not used, making it an excellent way to save money. You are only allowed to contribute to... -
Thank you for reaching out and sharing your concerns. We understand that cost can be a significant factor, especially for those on a fixed income. NeuEve is unique in its ability to stop and reverse vaginal atrophy without the use of hormones, making it both effective and economical in the long ...
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I signed up for a 3-month subscription. Why did you charge me for the 4th month?
All monthly subscriptions are ongoing. There is no 3-month subscription. Comparing to a one-time purchase, a subscription offers a commitment for future purchases. This is convenient for both the buyer and seller. Therefore, the seller can give a 20% discount to the buyer. However, some buyers j... -
NeuEve is expensive. Is there a low-cost product?
About the cost issue, we need to compare apple with apple. First, when compared to general feminine care products, the price of NeuEve is high, but it is the most economical. We make NeuEve with high-quality, all-natural, and organic ingredients. The cost is high, and we cannot lower its price ... -
Vitamin E Suppository vs. NeuEve
The vitamin E suppository is cheap and it can make me feel comfortable. NeuEve is more expensive. Could you explain why it is better than the vitamin E suppository? Vaginal atrophy or dryness is a dysfunction associated with aging, like osteoporosis. Let us use osteoporosis as an example. To fin... -
Why did you stop the auto-shipping program (subscription) for overseas buyers?
Two factors affect the overseas auto-shipping program: The first factor is the uncontrolled shipping time. It usually takes at least two weeks to ship a package to overseas, even to our neighboring country Canada. The major holdup is at the border customs. It sometimes blocks the package for one... -
Why Do I Pay a Higher Import Tax or Customs Duty with Express Shipping?
Thank you for bringing this to our attention. We understand your concern and agree that it seems logical for the same product to incur the same tax regardless of the shipping method. However, some of our customers in Europe, Australia, and Canada have reported a similar experience: their customs... -
Why is NeuEve BV Clear so expensive?
To assess if a product is pricey, comparison with similar market offerings is essential. Initially, consider antibiotics, which may seem affordable with medical insurance covering the cost, leading to a minor copayment. However, the overall expense also encompasses the doctor's visit copaymen... -
NeuEve is a natural product that does not have any hormones. It works by providing needed nutrients to the atrophied mucosal tissue, like calcium for osteoporotic bones. NeuEve carries a high value because technology took many years of research to develop. This is why it costs a little more than ...
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Why my refund has a deduction?
Even though we offer all the orders free shipping to US addresses, the shipping is not free. There is shipping and handling cost of $10 paid to the fulfillment company ShipBob and the USPS. Thus, the cost of each order has two expenses: the cost of the product itself and the fulfillment cost. W... -
You suggest multiple supplements, but I want to save money. Can one supplement work?
Many women experiencing menopause-related vaginal atrophy also suffer from osteoporosis, often unaware of the risk of bone fractures. In the U.S., 8 million postmenopausal women have osteoporosis, and 34 million have low bone mass (osteopenia), putting them at risk of fractures. Osteoporosis typ...