Issues After Using NeuEve

  • After sex, why do I have an infection?

    NeuEve itself cannot cause infection, because it is made under sterile condition; there are no microorganisms. Also, NeuEve is made with 100% oil-base without water, so it cannot support microbial growth. Then, what else might have caused an infection? There might be three possibilities. Infecti...
  • Already Used NeuEve but Still Very Dry?

    I have had many years of vaginal atrophy. I have tried the NeuEve silver for 4 months. It worked a little but I still feel dry like a sand paper. Is there anything else that can help NeuEve work better? The answer is “Yes.” The vaginal mucosa is moistened by mucus secreted from mucous glands in ...
  • Brown color discharge after using NeuEve Silk suppository and/or Balm Cream. What happened?

    This is great news! It indicates that the product is working for you. Let me explain. Since the color is brown, it is aged blood hidden inside due to previous dryness induced injuries or tissue cracks like bleeding in dried cracked lips. The aged blood was not flushed out obviously due to drynes...
  • How Long Should I Wait Before Sex?

    When should I use NeuEve suppository before I can have sex? The day before or an hour before? Could you give me a more detailed instruction on when I should use it? Based on customers’ feedback, there may be three situations: Can still have sex, but feel like sandpaper (dryness). Use NeuEve 30 ...
  • I felt burning after using NeuEve Silk and cream. What should I do?

    Vaginal tissue becomes sensitive when it is severely atrophied, inflamed, or injured. It can be sensitive to anything, even to water. Even though NeuEve delivers natural nutrients, like vitamins, and nothing is harmful, many women may be sensitive to these nutrients. Therefore, we have developed ...
  • I have been using NeuEve Silk. It is OK inside but why does it cause burning as it exits my body.

    When the suppository is inside you do not feel discomfort because the pH (acidity) of the product is the right pH inside. However, when the melted liquid leaks out, it may cause a burning sensation to the outside skin. The normal pH inside the vagina is mildly acidic like pH 4.0, but the pH out...
  • Irritation after using NeuEve Cream. Is this an allergy?

    The irritation is a normal reaction after using the NeuEve cream in excessive amounts. This is how the product is designed. If you read the instructions carefully, you will notice that overapplication can cause irritation. Maybe you have used a tiny amount as recommended, but if you are a sensiti...
  • The next day a chunk leaked out?

    In the second morning, I noticed that a chunk of suppository leaked out. Should I be worried about it? The suppository is melted at the normal body temperature: 98.6F.  Over 100,000 women have used the NeuEve suppository, >99% without a melting problem. Some women have a low body temperature...
  • Used NeuEve Silk for 1 month, but still have painful sex. Please help.

    You might have a severe type of vaginal atrophy. It may take a little longer time for recovery. To better help you find relief, we recommend the following: Continue using NeuEve Silk suppositories plus the NeuEve cream. Take calcium and vitamins D3+K2. Most women develop osteoporosis after meno...
  • Why Did/Didn't My Body Absorb All of It?

    With the applicator, I have a new concern: nothing comes back out! Is it normal that the entire contents of the suppository, even the wax, could be absorbed by my vaginal wall? Applying NeuEve for vaginal atrophy is like putting cream on the face to stop wrinkles. Even though you can put more cr...