Changed credit card
Once a subscription linked to a credit card then changed to a new card, the subscription is paused by PayPal automatically by Paypal's policy.
Please update your credit card at PayPal first, then go to www.neueve.com to re-subscript NeuEve just like a new person.
Combining Autoship and Normal Order?
Can I start a subscription and purchase a product that doesn't need a subscription at the same time?
If you wish to begin a subscription, for example NeuEve Silver, you must click the subscribe button on the right hand side of the page.
If you also want to buy a cream with this order, you must...
How do I Cancel my Subscription?
To Unsubscribe from Auto-Delivery of NeuEve, click here to go to Paypal and cancel your subscription. If that does not work, please follow the steps below to cancel a PayPal subscription:
Log in to your PayPal account at www.paypal.com.
Click the Settings icon next to "Log out."
I do not want to use PayPal. I would like to use my credit card.
As a small company, we do not have a sophisticated online security system to protect our customer's credit cards from online hacking. Therefore, we hired PayPal to handle all the credit transactions.
They just provide a secure platform. You can still use your credit card. You do not need to have...
Please change Autoship to Silk/Silver/Gold?
Paypal does not allow changes. The word "Silver" cannot be removed once the subscription starts. The best way to change the formula of your subscription is for you to log in to Paypal and cancel your existing subscription on Silver and to resubscribe the Gold formula from www.neueve.com. This way...
Reversal of vaginal atrophy is like reversal of aging. It is an uphill battle
Aging is an ongoing process. Reversing vaginal atrophy is a battle against aging. It is an uphill battle, like putting cream on the face for stopping wrinkles. Once you stop using the cream just for 1-2 weeks, wrinkles may come back. You can smooth the wrinkles with Botox, but it will be costly ...